?Frequently Asked Questions
Q
How can I trust your company?
A
We have 16 years of experience in windows and doors, and you are welcome to visit us anytime. We are certified by SGS and Alibaba as a verified manufacturer.
Q
What is your manufacturing lead time?
A
Normally 25–40 days upon receipt of deposit and approved drawings, depending on design variations and material selections.
Q
What is your minimum order quantity (MOQ)?
A
The MOQ is 1 piece per order for standard configuration products.
Q
Do you accept customized designs and sizes?
A
Yes, absolutely. We offer a wide range of standard products for selection, and our dedicated R&D team can accommodate fully custom designs and requirements.
Q
What color options are available?
A
Colors can be customized based on standard color boards, RAL color codes, Interpon systems, or physical color samples.
Q
What standard packaging and hardware do you provide?
A
Products are packed with protective film and cartons for non-glass components, and reinforced wooden crates for glass products. Hardware options include German brands, Australian brands, and top-tier Chinese brands depending on customer preference.