Panel Quantity and Sliding Method
Any form is also possible: 4 Tracks / 2 Panels, 4 Tracks / 4 Panels, 6 Tracks / 3 Panels, 6 Tracks / 6 Panels, 6 Tracks With Mesh Screen
After-Sales Service
If damage occurs during transport, clients should provide clear photos and videos of the packaging, product, and delivery. EOKO will review the order and shipping details and assist with a solution, such as replacement parts, repair guide, or claim support.
Products are intact prior to delivery
After damage Provide clear photos, and a decision will be made within 24 hours
Replacement parts will be sent after confirmation
Packing Method
For different products, we use different packing methods
EPE Foam Packaging
Packed With Wooden Frames
Packed In Wooden Cases
Each product is carefully packed with protective materials and reinforced wooden crates to ensure maximum stability and minimize the risk of damage during transportation and delivery.
Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
The minimum order quantity is 1 Square Meter.
What is the delivery time / lead time?
The standard lead time is approximately 25 days depending on the project specifications.
What installation options are available?
We provide three flexible installation options: EOKO Chinese Installation Team, Overseas Installation Partner in Your Country, and EOKO Online Installation Support.
How do I get started with an inquiry or order?
Contact us and leave your email address and phone number. If you have architectural or design drawings, please send them to us for an accurate quote.
What surface treatments are available for aluminum profiles?
We offer Anodized (Silver & Bronze), Powder Coating (color confirmed with buyer), Electrophoresis (Silver & Champagne), and PVDF finishes.
What should I do if the product is damaged upon delivery?
Please provide clear photos and videos of the packaging, product, and delivery condition. EOKO will review the details and make a decision within 24 hours to supply replacement parts, repair guidance, or claim support.