1. What is your minimum order quantity (MOQ)?
Our minimum order quantity is one set.
2. How long is the production lead time?
Normally 40 to 45 days after receiving your deposit.
3. What after-sales service and warranty do you provide?
We provide a 3-year warranty. If any quality issue arises, we will help fix it free of charge within 3 years calculated from the delivery date. In addition, after delivering goods, we provide detailed drawings, installation instructions, and a packing list to guide you step-by-step. Our support team is available at any time for assistance during installation.
4. What open types and design customization options are available?
We offer fully customized sizes and multiple opening configurations, including Pivot, Single Swing, Double Swing, French door, Sliding door, Bi-Folding door, and Barn door. We also provide comprehensive 2D and 3D CAD design drawings for confirmation prior to production.
5. What are your company's core advantages for different clients?
For homeowners, wholesalers, and retailers: We offer a comprehensive one-stop building material solution to save you time and cost, including customized staircases, railings, windows, doors, kitchen cabinets, wardrobes, vanities, showers, flooring, and tiles.
For developers, contractors, and builders: We have an in-house design team to provide the optimal design within your project budget. On-site measurements and installation guidance are also available upon request.
6. What type of packaging is used for international shipment?
All products are packaged according to strict export standard packaging protocols to ensure heavy-duty protection and safety during overseas shipping and transit.